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The Inquiries Service at CCOHS answers questions on the health or safety concerns people have about the work they do.

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Office - General

What does an office worker do?
What are some health and safety issues for office workers?
What are some preventive measures for office workers?
What are some good general safe work practices?
Where can I get more information?


What does an office worker do?

Office staff may type or file documents, correspondence, reports, statements and other material. Their workstation usually has a computer/VDT and telephone, among other equipment.

The main duties of an office worker include:

  • Answer telephone or personal enquiries
  • Photocopy and collate documents
  • Maintain and update filing, inventory, mailing and database systems
  • Open, sort and route incoming mail and courier packages
  • Process reports, applications, receipts, expenditures and other documents, using a computer
What are some health and safety issues for office workers?

Although office environments don't usually present the same physical hazards as some of the more safety-critical industries, there are other hazards to be aware of:

What are some preventive measures for office workers?

  • Learn about how to avoid musculoskeletal pain or injury from repetitive or physicallyawkward tasks. Take breaks as needed.
  • Learn safe lifting techniques.
  • Keep all work areas clear of clutter.
What are some good general safe work practices?

Where can I get more information?

General information is available in OSH Answers or through the CCOHS person-to-person Inquiries Service.

Document last updated on September 23, 2004

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